Terms & Conditions

Introduction

Welcome to CartonNation.com (“we,” “our,” or “us”). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully before making any purchases or using the Site. If you do not agree to these Terms, please do not use the Site.

Legal Age for Tobacco Products

CartonNation.com sells tobacco products and related accessories, which are subject to legal age restrictions. By accessing this Site and making a purchase, you confirm that you are of legal smoking age in your jurisdiction. We reserve the right to verify your age at any point during the order process, and failure to provide accurate age verification may result in order cancellation.

Use of the Site

By using this Site, you agree to the following:

• You are at least 19 years of age (or the legal smoking age in your jurisdiction, if higher).
• You will not use the Site for any illegal or unauthorized purpose.
• You will not attempt to interfere with or disrupt the operation of the Site, including tampering with its security features.
• You are responsible for maintaining the confidentiality of your account and password and for all activities conducted under your account.

Product Descriptions

We strive to provide accurate and up-to-date information on our products, but we do not guarantee that product descriptions or other content on the Site are error-free. If a product offered by CartonNation.com is not as described, your sole remedy is to return it in unused condition, in accordance with our Return Policy.

Pricing and Availability

All prices listed on CartonNation.com are in CAD and are subject to change without notice. While we strive to maintain accurate pricing, errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse any order placed for products listed at the incorrect price.

We also reserve the right to limit quantities of products available for sale and to discontinue any product at any time.

Orders and Payment

By placing an order on our Site, you agree to provide accurate, complete, and current payment and shipping information. We accept payment through major credit cards and Interc e-transfers and may require pre-authorization from your payment provider. If your payment is declined or any part of the order information is incomplete, we reserve the right to cancel your order.

Shipping and Delivery

Orders are shipped to the address provided at checkout. Delivery times may vary depending on your location, shipping method, and availability of products. While we strive to meet all delivery deadlines, we are not responsible for delays caused by third-party carriers or external factors beyond our control (e.g., weather, customs clearance).

Returns and Refunds

If you are not satisfied with your purchase, you may return the product in its original, unopened condition within [Insert Timeframe] days of receipt for a refund or exchange. Please see our full Return Policy for further details.

Opened or used tobacco products are not eligible for return or refund due to health and safety regulations.

Intellectual Property

All content, including but not limited to text, images, logos, product descriptions, and design, are the property of CartonNation.com or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from this Site without our express written consent.

Limitation of Liability

To the fullest extent permitted by law, CartonNation.com shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of or in connection with your use of the Site or purchase of products, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from your use of the Site or purchase of products shall not exceed the total amount paid for the specific order in dispute.

Changes to the Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to this page. It is your responsibility to review these Terms periodically for updates.